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| Criterion |  Engineering Goal Question Metric |  Product Strategy KPI Tree |  UX Design Customer Journey Canvas |
|---|---|---|---|
Purposedifferent | Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs. | When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 90-180 min | 90-180 min initial, dann laufend | 1-3 h |
Participantsdifferent | 3-6 | 3-8 | 3-10 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | GQM Table, Metric Profiles | KPI Tree, Owner List | Customer Journey Canvas, Pain Points, Experience Opportunities |
Tagsno overlap | MetricsMeasurementEngineeringAlignment | MetricsStrategyAlignmentMeasurement | JourneyCustomerService designCanvas |
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