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| Criterion |  Operations Gemba Walk |  Decision Making Delphi Method |  Product Strategy Counter Metrics |
|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. |
Complexitydifferent | Low | High | Low |
Timedifferent | 30-120 min | 1-4 Wochen | 30-60 min |
Participantsdifferent | 2-6 | 6-30 Experten | 2-6 |
Formatdifferent | Workshop | Async | Workshop + async |
Outputdifferent | Observation Notes, Improvement Ideas | Expert Forecast, Consensus Range, Assumption Notes | Counter Metric List, Guardrail Definitions |
Tagsno overlap | LeanObservationProcessOperations | ForecastingExpertsDecisionStrategy | MetricsMeasurementStrategyExperiments |
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