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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.
Complexitydifferent
LowMediumMedium
Timedifferent
30-120 min90-180 min1-3 Wochen vom Draft bis zur Entscheidung
Participantsdifferent
2-64-123-20 Reviewer
Formatdifferent
WorkshopWorkshopAsync
Outputdifferent
Observation Notes, Improvement IdeasDecision Rights Matrix, AgreementRFC document, Reviewer comments, Decision rationale, Follow-up ADR or tickets
Tagsno overlap
LeanObservationProcessOperations
DecisionGovernanceAlignmentResponsibility
ArchitectureDecisionAsyncGovernance
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Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of two considered options leading to a decision record with a marked status and visible consequences.
Architecture
Architecture Decision Record