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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.
Complexitydifferent
LowMedium
Timedifferent
30-120 min90-180 min
Participantsdifferent
2-64-12
Formatsame
WorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasDecision Rights Matrix, Agreement
Tagsno overlap
LeanObservationProcessOperations
DecisionGovernanceAlignmentResponsibility
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of an activity-role table with clear RACI assignments and one highlighted accountable role per activity.
Operations
RACI Matrix
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Kaizen Event.
Operations
Kaizen Event