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| Criterion | ![]() UX Research Empathy Mapping | ![]() UX Research Usability Testing | ![]() Innovation Design Thinking |
|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down. | For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service. |
Complexitydifferent | Low | Medium | High |
Timedifferent | 30–60 min | 1-2 h je Session | 1 Tag bis mehrere Wochen |
Participantsdifferent | 4-8 | Based on research question | 4-10 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Usability Issues, Severity List, Recommendations | Problem Statement, Prototype, Test Learnings |
Tagsno overlap | SynthesisQualitativeWorkshop | ValidationUXPrototype | InnovationPrototypeResearch |
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