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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration with architecture components and concrete change tasks for comparison.
Architecture
SAAM (Software Architecture Analysis Method)
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.SAAM helps teams judge an architecture’s suitability for selected tasks and changes. It is particularly useful for examining modifiability and comparing architecture alternatives with clear reasoning.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowHighLow
Timedifferent
30–60 minPreparation, scenario analysis, and findings review; effort depends on scope15-30 min
Participantsdifferent
4-8Architecture experts and stakeholders for scenarios and weighting2-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsDomain functions mapped to components and connections, Quality attributes and evaluation criteria, Typical tasks and their effects on the architecture, Reasoned evaluation or comparison of alternativesRoot cause notes, Countermeasures
Tagsno overlap
SynthesisQualitativeWorkshop
ArchitectureChangeAnalysisComparisonQuality
Root causeIncidentLeanProblem solving
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Change Analysis.
Operations
Change Analysis