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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitysame
LowLowLow
Timedifferent
30–60 min30 min Setup, dann laufend15-30 min
Participantsdifferent
4-81-3 maintaining, briefing for everyone2-6
Formatdifferent
WorkshopAsyncWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsRAID Log, Status Report SourceRoot cause notes, Countermeasures
Tagsno overlap
SynthesisQualitativeWorkshop
RiskTrackingStakeholdersGovernance
Root causeIncidentLeanProblem solving
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving