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| Criterion |  UX Research Empathy Mapping |  UX Research Personas |  Operations Change Analysis |
|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 30–60 min | 1-3 Tage | 45-120 min |
Participantsdifferent | 4-8 | Internes Team | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Persona Profiles, Needs Summary, Scenario Notes | Change Matrix, Cause Hypotheses, Validation Questions, Action List |
Tagsno overlap | SynthesisQualitativeWorkshop | ResearchCustomerSynthesis | ChangeRoot causeTroubleshootingComparison |
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