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| Criterion | ![]() UX Research Empathy Mapping | ![]() Business Strategy GAP Analysis |
|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing. |
Complexitydifferent | Low | Medium |
Timedifferent | 30–60 min | 1-3 h |
Participantsdifferent | 4-8 | 2-8 |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Gap Matrix, Action Plan, Risk Notes |
Tagsno overlap | SynthesisQualitativeWorkshop | StrategyAnalysisPlanning |
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