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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.
Complexitydifferent
LowHighMedium
Timedifferent
30–60 min2-6 h1-3 h
Participantsdifferent
4-83-102-6
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Empathy Map, Assumptions List, Research GapsFMEA Table, Risk Priority, Mitigation ActionsStandard Work Sheet, Deviation List, Improved Standard, Training Needs
Tagsno overlap
SynthesisQualitativeWorkshop
RiskQualityOperationsRoot cause
LeanProcessQuality
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Affinity Diagramming
UX Research
Affinity Diagramming
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk