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| Criterion |  UX Research Empathy Mapping |  Facilitation Expectation Mapping |
|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. |
Complexitysame | Low | Low |
Timedifferent | 30–60 min | 45-90 min |
Participantsdifferent | 4-8 | 3-12 |
Formatsame | Workshop | Workshop |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Expectation Map, Alignment Notes, Agreements |
Tagsno overlap | SynthesisQualitativeWorkshop | AlignmentStakeholdersTeam |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
