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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
LowHighHigh
Timedifferent
30–60 min1-4 Wochen2-8 h
Participantsdifferent
4-86-30 Experten2-8
Formatdifferent
WorkshopAsyncWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsExpert Forecast, Consensus Range, Assumption NotesProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
SynthesisQualitativeWorkshop
ForecastingExpertsDecisionStrategy
Problem solvingRoot causeDecisionOperations
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Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving