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Criterion
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
LowMediumHigh
Timedifferent
30–60 min45-120 min1-6 Wochen
Participantsdifferent
4-82-64-10
Formatdifferent
WorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Empathy Map, Assumptions List, Research GapsChange Matrix, Cause Hypotheses, Validation Questions, Action List8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
SynthesisQualitativeWorkshop
ChangeRoot causeTroubleshootingComparison
QualityProblem solvingRoot cause
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam