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| Criterion | ![]() Innovation Double Diamond | ![]() Operations Fishbone Diagram | ![]() Operations Root Cause Analysis |
|---|---|---|---|
Purposedifferent | For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement. | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | Wochen bis Monate | 30-60 min | 1-4 h |
Participantsdifferent | 3-12 | 2-8 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Problem Statement, Solution Options, Prototypes, Deliverables per Phase | Fishbone Diagram, Cause Categories, Investigation Backlog | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan |
Tagsno overlap | ProcessDivergenceInnovation | Root causeQualityOperations | Root causeProblem solvingQualityIncident |
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