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Criterion
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Empathy Mapping
UX Research
Empathy Mapping
Purposedifferent
When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.
Complexitysame
LowLowLow
Timedifferent
60-90 min15-30 min30–60 min
Participantsdifferent
4-102-64-8
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Problem Cluster, Prioritized Challenge, ExperimentRoot cause notes, CountermeasuresEmpathy Map, Assumptions List, Research Gaps
Tagsno overlap
FacilitationDecisionProblem solvingWorkshop
Root causeIncidentLeanProblem solving
SynthesisQualitativeWorkshop
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Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving