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Criterion
Paper illustration for DACI
Decision Making
DACI
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
Purposedifferent
In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.
Complexitydifferent
LowMediumMedium
Timedifferent
30-60 min1-3 h1-3 Wochen vom Draft bis zur Entscheidung
Participantsdifferent
2-103-103-20 Reviewer
Formatdifferent
Workshop + asyncWorkshopAsync
Outputdifferent
DACI Matrix, Decision Owner, Decision LogCustomer Journey Canvas, Pain Points, Experience OpportunitiesRFC document, Reviewer comments, Decision rationale, Follow-up ADR or tickets
Tagsno overlap
DecisionRolesGovernanceAlignment
JourneyCustomerService designCanvas
ArchitectureDecisionAsyncGovernance
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Often compared together

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Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Paper illustration for RAPID
Decision Making
RAPID
Software Architecture Canvas method illustration showing its working structure
Architecture
Software Architecture Canvas