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| Criterion |  UX Design Customer Journey Canvas |  Architecture Software Architecture Canvas |  Facilitation Consensus Workshop |
|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly. | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 1-3 h | 1-2 h | 1-3 h |
Participantsdifferent | 3-10 | 3-10 | 5-30 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Architecture Canvas, Goals, Constraints, Quality Attributes | Consensus Clusters, Theme Titles, Priority Areas |
Tagsno overlap | JourneyCustomerService designCanvas | CanvasArchitectureAlignmentWorkshop | FacilitationConsensusWorkshopAlignment |
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