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Selected:Customer Journey CanvasSoftware Architecture CanvasATAM (Architecture Tradeoff Analysis Method)
| Criterion |  UX Design Customer Journey Canvas |  Architecture Software Architecture Canvas |  Architecture ATAM (Architecture Tradeoff Analysis Method) |
|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly. | ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation. |
Complexitydifferent | Medium | Low | High |
Timedifferent | 1-3 h | 1-2 h | Several meetings plus preparation and analysis; total effort depends on scope |
Participantsdifferent | 3-10 | 3-10 | Evaluation team, architects, and relevant stakeholders |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Architecture Canvas, Goals, Constraints, Quality Attributes | Prioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigations |
Tagsno overlap | JourneyCustomerService designCanvas | CanvasArchitectureAlignmentWorkshop | ArchitectureQualityRiskTradeoffsStakeholders |
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