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| Criterion | ![]() UX Design Customer Journey Canvas | ![]() Architecture Software Architecture Canvas | ![]() UX Research Affinity Diagramming |
|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | The Software Architecture Canvas reduces a system to the most important architecture decisions, constraints, and interfaces. It is useful when teams need a resilient overall picture quickly. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. |
Complexitydifferent | Medium | Low | Low |
Timedifferent | 1-3 h | 1-2 h | 45–90 min |
Participantssame | 3-10 | 3-10 | 3-10 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Architecture Canvas, Goals, Constraints, Quality Attributes | Theme clusters, Insight statements, Opportunity areas |
Tagsno overlap | JourneyCustomerService designCanvas | CanvasArchitectureAlignmentWorkshop | SynthesisQualitativeRoot cause |
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