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| Criterion |  UX Research Contextual Inquiry |  UX Research HEART Framework |  Decision Making Constraint Analysis |
|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When an initiative stalls, the limit often lies not in the idea but in hard or soft boundary conditions. Constraint Analysis separates these limits and shows which of them can actually be shaped. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 Wochen | 120 min initial, dann laufend | 30-90 min |
Participantsdifferent | 4-12 Beobachtungen | 3-6 | 2-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | HEART-GSM Table, Dashboard | Constraint List, Hard/Soft Classification, Option Impact Notes, Decision Boundaries |
Tagsno overlap | UX researchObservationContext | MetricsUX researchMeasurementSatisfaction | ConstraintsDecisionPlanningOptions |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
