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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Decision Making Decision Rights Mapping |
|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 Wochen | 90-180 min |
Participantsdifferent | 4-12 Beobachtungen | 4-12 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | Decision Rights Matrix, Agreement |
Tagsno overlap | UX researchObservationContext | DecisionGovernanceAlignmentResponsibility |
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