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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 Wochen1-2 h90-180 min
Participantsdifferent
4-12 Beobachtungen4-123-6
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsAlignment Map, Open Issues, Decision QuestionsGQM Table, Metric Profiles
Tagsno overlap
UX researchObservationContext
AlignmentStakeholdersStrategyFacilitation
MetricsMeasurementEngineeringAlignment
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid