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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Affinity Diagramming
UX Research
Affinity Diagramming
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.
Complexitydifferent
MediumLow
Timedifferent
1-3 Wochen45–90 min
Participantsdifferent
4-12 Beobachtungen3-10
Formatdifferent
Workshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsTheme clusters, Insight statements, Opportunity areas
Tagsno overlap
UX researchObservationContext
SynthesisQualitativeRoot cause
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis