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Criterion
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Empathy Mapping
UX Research
Empathy Mapping
Purposedifferent
When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.
Complexitydifferent
MediumLowLow
Timedifferent
1-3 h30–60 min per interview30–60 min
Participantsdifferent
5-301 participant per interview4-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop
Outputdifferent
Consensus Clusters, Theme Titles, Priority AreasInterview Notes, Themes, Insight SummaryEmpathy Map, Assumptions List, Research Gaps
Tagsno overlap
FacilitationConsensusWorkshopAlignment
QualitativeResearchCustomerDiscovery
SynthesisQualitativeWorkshop
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for Problem Framing Workshop.
Facilitation
Problem Framing Workshop
Paper illustration for 3-Circle Venn Diagram
Facilitation
3-Circle Venn Diagram
Affinity Diagramming
UX Research
Affinity Diagramming