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| Criterion | ![]() Facilitation Consensus Workshop | ![]() Operations Root Cause Analysis | ![]() Operations 5 Whys |
|---|---|---|---|
Purposedifferent | When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 h | 1-4 h | 15-30 min |
Participantsdifferent | 5-30 | 3-8 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Consensus Clusters, Theme Titles, Priority Areas | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Root cause notes, Countermeasures |
Tagsno overlap | FacilitationConsensusWorkshopAlignment | Root causeProblem solvingQualityIncident | Root causeIncidentLeanProblem solving |
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