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| Criterion |  Operations Change Analysis |  UX Research HEART Framework |
|---|---|---|
Purposedifferent | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitysame | Medium | Medium |
Timedifferent | 45-120 min | 120 min initial, dann laufend |
Participantsdifferent | 2-6 | 3-6 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Change Matrix, Cause Hypotheses, Validation Questions, Action List | HEART-GSM Table, Dashboard |
Tagsno overlap | ChangeRoot causeTroubleshootingComparison | MetricsUX researchMeasurementSatisfaction |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
