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Criterion
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Purposedifferent
When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.
Complexitydifferent
LowMediumMedium
Timedifferent
20-45 min60-120 min0.5-5 Tage
Participantsdifferent
Based on research question2-84-10
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
Content groups, Label set, IA hypothesesContradiction Statement, Abstraction Notes, Solution Principles, Concept IdeasKaizen Charter, Waste List, Improvement Experiments, Standard Work Update
Tagsno overlap
Information architectureNavigationStructure
ContradictionsInnovationProblem solving
LeanContinuous improvementOperations
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