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| Criterion | ![]() UX Research Card Sorting | ![]() Operations 8D Problem Solving | ![]() Operations Change Analysis |
|---|---|---|---|
Purposedifferent | When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise. |
Complexitydifferent | Low | High | Medium |
Timedifferent | 20-45 min | 1-6 Wochen | 45-120 min |
Participantsdifferent | Based on research question | 4-10 | 2-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Content groups, Label set, IA hypotheses | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Change Matrix, Cause Hypotheses, Validation Questions, Action List |
Tagsno overlap | Information architectureNavigationStructure | QualityProblem solvingRoot cause | ChangeRoot causeTroubleshootingComparison |
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