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| Criterion | ![]() UX Research Card Sorting | ![]() Operations 8D Problem Solving | ![]() Architecture Architecture Communication Canvas |
|---|---|---|---|
Purposedifferent | When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. |
Complexitydifferent | Low | High | Medium |
Timedifferent | 20-45 min | 1-6 Wochen | 60-120 min |
Participantsdifferent | Based on research question | 4-10 | 2-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Content groups, Label set, IA hypotheses | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Communication Canvas, Stakeholder Messages, Architecture Communication Plan |
Tagsno overlap | Information architectureNavigationStructure | QualityProblem solvingRoot cause | ArchitectureCommunicationStakeholdersCanvas |
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