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| Criterion |  Operations Bottleneck Analysis |  UX Research Usability Testing |
|---|---|---|
Purposedifferent | For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput. | When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down. |
Complexitysame | Medium | Medium |
Timedifferent | 1-3 h | 1-2 h je Session |
Participantsdifferent | 3-8 | Based on research question |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Bottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures | Usability Issues, Severity List, Recommendations |
Tagsno overlap | FlowMeasurementConstraints | ValidationUXPrototype |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
