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| Criterion |  Operations Bottleneck Analysis |  Facilitation Decision Jam |  UX Research HEART Framework |
|---|---|---|---|
Purposedifferent | For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 1-3 h | 60-90 min | 120 min initial, dann laufend |
Participantsdifferent | 3-8 | 4-10 | 3-6 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Bottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures | Problem Cluster, Prioritized Challenge, Experiment | HEART-GSM Table, Dashboard |
Tagsno overlap | FlowMeasurementConstraints | FacilitationDecisionProblem solvingWorkshop | MetricsUX researchMeasurementSatisfaction |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
