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| Criterion |  Business Strategy Balanced Scorecard |  UX Research HEART Framework |  Decision Making Force Field Analysis |
|---|---|---|---|
Purposedifferent | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving. |
Complexitydifferent | High | Medium | Low |
Timedifferent | Halber Tag bis mehrere Wochen | 120 min initial, dann laufend | 45-90 min |
Participantsdifferent | 4-12 | 3-6 | 3-12 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Balanced Scorecard, Strategic Measures, Initiative Map | HEART-GSM Table, Dashboard | Force Field Map, Change Levers, Risk Notes |
Tagsno overlap | StrategyMetricsExecution | MetricsUX researchMeasurementSatisfaction | ChangeDecisionStrategy |
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