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| Criterion |  Business Strategy Balanced Scorecard |  UX Research HEART Framework |  Decision Making Assumption Surfacing |
|---|---|---|---|
Purposedifferent | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it. |
Complexitydifferent | High | Medium | Low |
Timedifferent | Halber Tag bis mehrere Wochen | 120 min initial, dann laufend | 45-90 min |
Participantsdifferent | 4-12 | 3-6 | 2-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Balanced Scorecard, Strategic Measures, Initiative Map | HEART-GSM Table, Dashboard | Assumption List, Critical Assumptions, Learning Plan |
Tagsno overlap | StrategyMetricsExecution | MetricsUX researchMeasurementSatisfaction | AssumptionsRiskDecisionDiscovery |
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