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| Criterion | ![]() UX Research Affinity Diagramming | ![]() Systems Thinking Current Reality Tree | ![]() UX Research Customer Journey Mapping |
|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. |
Complexitydifferent | Low | High | Medium |
Timedifferent | 45–90 min | 2-6 h | 2-4 h |
Participantsdifferent | 3-10 | 3-8 | 4-10 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | Current Reality Tree, Core Problems, Intervention Ideas | Journey Map, Pain-point List, Opportunity Backlog |
Tagsno overlap | SynthesisQualitativeRoot cause | Systems thinkingRoot causeConstraintsCausality | JourneyServiceService design |
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