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| Criterion | ![]() UX Research Affinity Diagramming | ![]() Operations 8D Problem Solving | ![]() Operations MORT Analysis |
|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. |
Complexitydifferent | Low | High | High |
Timedifferent | 45–90 min | 1-6 Wochen | Mehrere Tage bis Wochen |
Participantsdifferent | 3-10 | 4-10 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations |
Tags1 shared | SynthesisQualitativeRoot cause | QualityProblem solvingRoot cause | Root causeSafetySystemicIncident |
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