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Criterion
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration of HEART Framework with its method-specific working model.
UX Research
HEART Framework
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitydifferent
LowMediumMedium
Timedifferent
20-45 min120 min initial, dann laufend90-180 min initial, dann laufend
Participantsdifferent
1-83-63-8
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Ownership Reflection, Action Commitment, Coaching NotesHEART-GSM Table, DashboardKPI Tree, Owner List
Tagsno overlap
ResponsibilityLeadershipTeam
MetricsUX researchMeasurementSatisfaction
MetricsStrategyAlignmentMeasurement
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper scorecard with four perspectives, connected objective cards and columns for measures, targets and initiatives.
Business Strategy
Balanced Scorecard