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| Criterion |  Operations 8D Problem Solving |  Facilitation Expectation Mapping |
|---|---|---|
Purposedifferent | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. |
Complexitydifferent | High | Low |
Timedifferent | 1-6 Wochen | 45-90 min |
Participantsdifferent | 4-10 | 3-12 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Expectation Map, Alignment Notes, Agreements |
Tagsno overlap | QualityProblem solvingRoot cause | AlignmentStakeholdersTeam |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
