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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitysame
LowLow
Timedifferent
15-30 min45-90 min
Participantsdifferent
2-63-12
Formatsame
WorkshopWorkshop
Outputdifferent
Root cause notes, CountermeasuresExpectation Map, Alignment Notes, Agreements
Tagsno overlap
Root causeIncidentLeanProblem solving
AlignmentStakeholdersTeam
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping