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288 Methods20 Categories12 Method forms
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288 Methods20 Categories12 Method forms
Favorites are stored locally in the browser and appear through the favorites filter in the catalog.
Alternating divergent and convergent phases keep problem framing and solution design visibly separated for product work.
Core question: What framed problem and what implemented solution does the team deliver through deliberate divergence and convergence across two diamonds?
Turns workflows, data, causes, and improvements into a tangible result by selecting a process, going to the place of work, and recording improvements.
Core question: Which gaps between standard work and real work become visible on site but do not appear in reports or dashboards?
Turns workflows, data, causes, and improvements into a tangible result by setting process boundaries, collecting steps, and deriving a target process.
Core question: How does the process actually run, who does what, where do waiting times and handoffs occur, and where are improvement opportunities?
Turns workflows, data, causes, and improvements into a tangible result by collecting the current standard, observing actual work, and updating and training the standard.
Core question: Which steps of the examined process are actually standardized, where are unwanted deviations, and which variation is useful?
Turns terms, relationships, and rules into a tangible result by choosing a concrete story, identifying actors and work objects, and extracting language and rules.
Core question: How does this business case really run today, who is involved when, with what, and where do friction and translation errors occur?