Places tasks, sessions, and problems side by side to spot friction points and prioritize fixes.
Core question: Can relevant users complete their important tasks with the current design on their own?
Research methodMethod form: Research method. Describes how this method is used in practice.MediumComplexity: medium. Estimates preparation, facilitation effort, and method confidence needed.Workshop + asyncFormat: workshop or async. Shows whether the method works in a workshop, asynchronously, or both.
1-2 h je Session
Based on research question
Details
UX ResearchCategory: UX Research. Describes the method's domain of use.
Analyzes the first clicks on a screen or wireframe and quickly shows whether orientation and expectation match.
Core question: Where do target users first click for this task, and what does that reveal about findability?
Research methodMethod form: Research method. Describes how this method is used in practice.LowComplexity: low. Estimates preparation, facilitation effort, and method confidence needed.AsyncFormat: async. Shows whether the method works in a workshop, asynchronously, or both.