Method paths for real work situations.
Playbooks connect several methods, method guides, and artifact templates into an executable workflow. Instead of choosing a single method, you start with a proven path for the situation.
4 of 38 playbooks visible.
Plan and Evaluate UX Research
Move from unclear research questions to reliable qualitative insights and next decisions.
Problem Framing Workshop · User Interviews · Affinity Diagramming · Personas
Validate Information Architecture
Move from unclear navigation to tested structure, labels, and findability signals.
Card Sorting · Tree Testing · First-click Testing · Usability Testing
Improve Service Experience
Move from visible pain points to frontstage, backstage, and ownership improvements.
Customer Journey Mapping · Service Blueprinting · Process Mapping · Opportunity Solution Tree
Rapidly Co-Create the User Experience
Move from lightweight UX assumptions through a visible journey to converged solution sketches for the most critical touchpoints.
Lean UX Canvas · Customer Journey Canvas · Design Studio