Plan my session
Plan a concrete work block with agenda, roles, preparation, and a copyable result artifact.
Session: Communication Plan
The plan translates the method into a concrete facilitated work block. Your inputs flow directly into the session brief and work artifact.
Method session with 2-6. The plan uses the existing method logic and the runsheet.
RunsheetUse the session for shared understanding. Contributions are collected visibly, assumptions are aligned, and open differences remain traceable in the artifact.
The session works directly toward Communication Plan. After the session, the artifact should be shareable, reviewable, or reusable.
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Section 1: Audiences and outcomes
20 minFormulate the desired outcome per audience (understand, agree, act). Outcome is not the message, but the effect goal. Hint: If the outcome is identical for several audiences, they are probably not differentiated enough. Split them cleanly instead of creating channel soup later.
FacilitatorCommunication Plan - 2
Section 2: Core messages
25 minWrite one core message per audience in no more than two sentences. What, why now, and what this means concretely for this group. Hint: A message that works for everyone is usually generic and relevant to no one. Add concrete examples per audience.
FacilitatorChannel Matrix - 3
Section 3: Channels and format
20 minSet the channel per message (email, town hall, Slack, 1:1, intranet). Decide the format per channel (push, pull, dialog). Name an owner for each row. Hint: Critical messages need at least one synchronous channel with a chance to ask questions. Mail or Slack alone creates interpretation gaps.
FacilitatorMessage Cadence - 4
Section 4: Cadence and sequence
15 minBind dates to milestones (T-14, T-7, T+1, T+30). Secure the order: sponsor first, then managers, then teams. Hint: If employees hear about a change in Slack before their managers do, trust drops. Fix the cascade order in writing.
FacilitatorCommunication Plan - 5
Section 5: Feedback and review
10 minDefine a feedback mechanism per audience (office hours, Slack channel, survey). Schedule review dates in two and four weeks. Hint: A plan without a feedback loop becomes a one-way street. At least one channel must support two-way exchange.
OwnerChannel Matrix - 6
Publish artifact
10 minCheck the artifact for completeness, define location, set version or status, and name review recipients.
OwnerCommunication Plan
Session Brief
For invitations, boards, tickets, PR descriptions, or workshop notes.
session-brief.md
Session Brief: Communication Plan
Goal
Artifact: Communication Plan
Working Question
Which message reaches which audience through which channel in which cadence so the initiative is understood, accepted, and supported as planned?
Context
Initiative goal and desired outcome per audience; known concerns per group; history of earlier communication on the topic; blackout periods or legal constraints.
Setup
- Format: Method session
- Duration: 90 min setup, then ongoing maintenance
- Mode: Workshop or async
- Participants: A communication lead (owner of the plan); sponsor or initiative lead as messenger; a representative from the affected teams; optional internal comms or PR for tone.
- Owner: A communication lead (owner of the plan)
- Participation mode: Team round, shared work and alignment
- Outcome logic: Finish artifact
Participation Logic
Use the session for shared understanding. Contributions are collected visibly, assumptions are aligned, and open differences remain traceable in the artifact.
Outcome Logic
The session works directly toward Communication Plan. After the session, the artifact should be shareable, reviewable, or reusable.
Input
Table with columns Audience, core message, channel, format, cadence, owner, feedback loop; template per message (subject, body, call to action); initiative calendar with milestones.
Preparation
Create the table as a shared document. Copy audiences from the stakeholder mapping. Give each audience one row, leaving cadence and channel blank for now. Add initiative milestones as a timeline at the top.
Agenda
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Section 1: Audiences and outcomes (20 min) Owner: Facilitator Action: Formulate the desired outcome per audience (understand, agree, act). Outcome is not the message, but the effect goal. Hint: If the outcome is identical for several audiences, they are probably not differentiated enough. Split them cleanly instead of creating channel soup later. Output: Communication Plan
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Section 2: Core messages (25 min) Owner: Facilitator Action: Write one core message per audience in no more than two sentences. What, why now, and what this means concretely for this group. Hint: A message that works for everyone is usually generic and relevant to no one. Add concrete examples per audience. Output: Channel Matrix
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Section 3: Channels and format (20 min) Owner: Facilitator Action: Set the channel per message (email, town hall, Slack, 1:1, intranet). Decide the format per channel (push, pull, dialog). Name an owner for each row. Hint: Critical messages need at least one synchronous channel with a chance to ask questions. Mail or Slack alone creates interpretation gaps. Output: Message Cadence
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Section 4: Cadence and sequence (15 min) Owner: Facilitator Action: Bind dates to milestones (T-14, T-7, T+1, T+30). Secure the order: sponsor first, then managers, then teams. Hint: If employees hear about a change in Slack before their managers do, trust drops. Fix the cascade order in writing. Output: Communication Plan
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Section 5: Feedback and review (10 min) Owner: Owner Action: Define a feedback mechanism per audience (office hours, Slack channel, survey). Schedule review dates in two and four weeks. Hint: A plan without a feedback loop becomes a one-way street. At least one channel must support two-way exchange. Output: Channel Matrix
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Publish artifact (10 min) Owner: Owner Action: Check the artifact for completeness, define location, set version or status, and name review recipients. Output: Communication Plan
Closeout
- Update result artifact: Communication Plan
- Define location, version, and review recipients.
- Define owner, next step, and review date.
Work artifact
Pre-filled starting point based on the matching template.
work-artifact.md
Communication Plan: Communication Plan
Working Question
Which message reaches which audience through which channel in which cadence so the initiative is understood, accepted, and supported as planned?
Context
Initiative goal and desired outcome per audience; known concerns per group; history of earlier communication on the topic; blackout periods or legal constraints.
Participants
- Owner: A communication lead (owner of the plan)
- Participants: A communication lead (owner of the plan); sponsor or initiative lead as messenger; a representative from the affected teams; optional internal comms or PR for tone.
Input
Table with columns Audience, core message, channel, format, cadence, owner, feedback loop; template per message (subject, body, call to action); initiative calendar with milestones.
Template
Communication Plan Working Matrix
| Element | Description | Rating | Evidence | Owner | Next step |
|---|---|---|---|---|---|
| 1 | |||||
| 2 | |||||
| 3 |
Output artifacts
- Communication Plan:
- Channel Matrix:
- Message Cadence:
Decision or recommendation
What consequence follows from the matrix?
Completion Check
- Communication Plan is complete enough for review:
- Location:
- Version / status:
- Review by:
- Next step:
Next Step
- Review result
- Mark open questions
- Schedule review or decision
Communication Plan Working Template
View templateCompact working template for Communication Plan with context, input, output artifacts, and next step.spreadsheet
communication-plan-working-template.md
Compact working template for Communication Plan with context, input, output artifacts, and next step.
Communication Plan Working Matrix
| Element | Description | Rating | Evidence | Owner | Next step |
|---|---|---|---|---|---|
| 1 | |||||
| 2 | |||||
| 3 |
Output artifacts
- Communication Plan:
- Channel Matrix:
- Message Cadence:
Decision or recommendation
What consequence follows from the matrix?
- Working question, owner, and target artifact are visible.
- The result fits Communication Plan.
- Create a new plan per initiative. Document changes with date and initials at the end. Update status per row after each milestone instead of overwriting it.
- Open questions are noted as follow-ups.
- The next review or decision point is scheduled.