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Criterion
Paper illustration for Working Agreements.
Agile
Working Agreements
ChatOps workspace showing the question, observations, and next decision.
DevOps
ChatOps
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When collaboration needs more than implicit expectations, it lays out shared ground rules openly. It creates reliability for conduct, availability, and decision paths.For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowMediumHighLow
Timedifferent
45-90 minOngoing2-6 h15-30 min
Participantsdifferent
3-122-203-102-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Working Agreements, Team Norms, Review CadenceChat Transcript, Action Log, AutomationsEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsRoot cause notes, Countermeasures
Tagsno overlap
TeamCollaborationAgile
CollaborationEngineeringIncident
CausalityIncidentRoot causeTimeline
Root causeIncidentLeanProblem solving
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