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Criterion
Paper illustration for Waste Analysis.
Operations
Waste Analysis
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For a process that keeps people busy but creates little value, the method exposes waste. It directs attention to unnecessary movement, waiting times, rework, and overdelivery.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowHighMediumLow
Timedifferent
45-120 minHalber TagAs needed15-30 min
Participantsdifferent
2-85-204-152-6
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Waste Map, Prioritized Waste, Improvement BacklogSimulation Notes, Gaps List, Updated RunbooksIncident Log, Action Tracker, Stakeholder UpdatesRoot cause notes, Countermeasures
Tagsno overlap
WasteLeanProcess improvement
ResilienceOperationsIncident
IncidentOperationsReliability
Root causeIncidentLeanProblem solving
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