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| Criterion | ![]() Business Strategy VRIO Framework | ![]() UX Design Customer Journey Canvas | ![]() Business Strategy GAP Analysis | ![]() Business Strategy Business Model Stress Test |
|---|---|---|---|---|
Purposedifferent | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing. | A Business Model Stress Test checks how well a business model holds up under pressure and headwinds. It compares strengths, risks, market logic, and courses of action. The result is captured as a stress-test report and action plan per scenario. |
Complexitydifferent | Medium | Medium | Medium | High |
Timedifferent | 90-180 min | 1-3 h | 1-3 h | Half day |
Participantsdifferent | 3-6 | 3-10 | 2-8 | 3-8 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | VRIO Table, Strategic Actions | Customer Journey Canvas, Pain Points, Experience Opportunities | Gap Matrix, Action Plan, Risk Notes | Stress Test Report, Action Plan per Scenario |
Tagsno overlap | StrategyDiagnosisBusiness modelCapability | JourneyCustomerService designCanvas | StrategyAnalysisPlanning | StrategyBusiness modelRiskDiagnosis |



