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Criterion
Value Stream Mapping workspace showing the question, observations, and next decision.
Delivery
Value Stream Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Process Mapping method illustration showing its working structure
Operations
Process Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When delivery work dissolves into wait times, handoffs, and hidden effort, Value Stream Mapping makes the actual flow visible. The method exposes bottlenecks, idle time, and feedback loops so lead time and improvement levers become tangible.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 h30-120 min1-3 h45-90 min
Participantsdifferent
4-102-63-102-5
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Current-state map, Future-state map, Bottleneck listObservation Notes, Improvement IdeasProcess Map, Handoff List, Improvement BacklogA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanFlowWasteDelivery
LeanObservationProcessOperations
ProcessOperationsImprovement
LeanProblem solvingCoachingOperations
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