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Criterion
Value Stream Mapping workspace showing the question, observations, and next decision.
Delivery
Value Stream Mapping
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
When delivery work dissolves into wait times, handoffs, and hidden effort, Value Stream Mapping makes the actual flow visible. The method exposes bottlenecks, idle time, and feedback loops so lead time and improvement levers become tangible.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 h30-120 min20-45 min1-3 h
Participantsdifferent
4-102-63-123-10
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Current-state map, Future-state map, Bottleneck listObservation Notes, Improvement IdeasLessons learned, Action items, Event summaryProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
LeanFlowWasteDelivery
LeanObservationProcessOperations
LearningOperationsImprovement
ProcessOperationsImprovement
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