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Criterion
Value Stream Mapping workspace showing the question, observations, and next decision.
Delivery
Value Stream Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When delivery work dissolves into wait times, handoffs, and hidden effort, Value Stream Mapping makes the actual flow visible. The method exposes bottlenecks, idle time, and feedback loops so lead time and improvement levers become tangible.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLowLow
Timedifferent
1-3 h45-90 min30-120 min15-30 min
Participantsdifferent
4-102-52-62-6
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Current-state map, Future-state map, Bottleneck listA3 Report, Action Plan, Root Cause AnalysisObservation Notes, Improvement IdeasRoot cause notes, Countermeasures
Tags1 shared
LeanFlowWasteDelivery
LeanProblem solvingCoachingOperations
LeanObservationProcessOperations
Root causeIncidentLeanProblem solving
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