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Criterion
Paper illustration of the Value Proposition Canvas: Value Map with products and services, pain relievers and gain creators on the left; Customer Profile with jobs, pains and gains on the right.
Product Strategy
Value Proposition Canvas
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Paper illustration of Family Tree Analysis with its method-specific working model.
Operations
Family Tree Analysis
Purposedifferent
When the value proposition and customer expectation drift apart, it makes fit and mismatch legible. It shows where offering and need don't yet come together.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.For a series of incidents with a similar pattern, the method arranges individual events as branches of a common origin. It makes visible which conditions keep recurring.
Complexitydifferent
MediumLowHighMedium
Timedifferent
1-2 h15-30 minMehrere Tage bis Wochen2-4 h
Participantsdifferent
2-82-62-62-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Value Proposition Canvas, Fit Gaps, HypothesesRoot cause notes, CountermeasuresMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsFamily Tree Diagram, Pattern Notes, Systemic Measures
Tagsno overlap
ValueNeedsStrategy
Root causeIncidentLeanProblem solving
Root causeSafetySystemicIncident
Root causePatternsIncidentSystemic
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