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| Criterion |  Product Discovery User Story Mapping |  Operations Process Mapping |  UX Design Service Blueprinting |  Operations ALPEN Method |
|---|---|---|---|---|
Purposedifferent | When user goals and delivery scope could drift apart, it orders the journey from goal to slice. It makes visible where an MVP can genuinely be cut. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time. |
Complexitydifferent | Medium | Medium | High | Low |
Timedifferent | 2-4 h | 1-3 h | 0.5-2 Tage | 10-20 min daily |
Participantsdifferent | 4-10 | 3-10 | 6-12 | 1 |
Formatdifferent | Workshop | Workshop | Workshop | Async |
Outputdifferent | Story Map, Release Slices, Backlog Candidates | Process Map, Handoff List, Improvement Backlog | Service Blueprint, Fail Points, Ownership Map | Daily Plan, Time Estimates, Review Notes |
Tagsno overlap | BacklogJourneyPlanningMVP | ProcessOperationsImprovement | Service designOperationsJourneyBlueprint | PlanningTime managementProductivityOperations |